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Cancellation / Return Policy


Purchaser must inspect the products immediately upon receipt.


Unless Purchaser provides STO Responsible with written notice of any claim for damaged, defective, or insufficient products within ten (10) days after delivery, such products shall be deemed finally inspected, checked, and accepted by Purchaser.


Purchaser may not return products, and STO Responsible is not obligated to accept returned products, without STO Responsible written authorization and the parties’ agreement as to the terms of any refundable payments.


Title to the products returned as agreed and communicated by STO Responsible , if already acquired by Purchaser, shall retransfer to STO Responsible upon delivery of the products to STO Responsible facilities.

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